GRIFFIN HAIR CONCIERGE
Privacy Policy
Last updated: September 24, 2026.
Griffin Hair Concierge respects your privacy and is committed to handling personal information responsibly. This policy explains how we collect, use, share and protect information when you visit our website, contact us or arrange a consultation.
Information We Collect
We may collect information you choose to provide through our contact form, consultation intake materials, scheduling tools or communications with us. This may include your name, email address, contact details, questions, appointment preferences and information you share about your hair concerns or goals. Please do not send sensitive medical or financial information through the general contact form.
How We Use Information
We use information to respond to inquiries, arrange and provide consultations, communicate about services, improve our website and operations, protect against misuse, and comply with applicable legal obligations. Griffin Hair Concierge provides education and consultation guidance only; it does not diagnose conditions or provide medical treatment.
Scheduling, Payment and Service Providers
We may use reputable third-party providers to host our website, schedule consultations, process payments, communicate with clients, and support business operations. These providers may receive information needed to perform their services for us. Payment information is processed by the applicable payment provider; Griffin Hair Concierge does not retain full payment-card details. Third-party providers handle information under their own privacy terms and practices.
Analytics and Cookies
Our website and service providers may use cookies or similar technologies to remember preferences, understand site use, maintain functionality and improve the visitor experience. You may be able to manage cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
How We Share Information
We do not sell personal information. We may share information with service providers, professional advisers or authorities when reasonably necessary to operate the business, protect rights and safety, comply with law, or respond to valid legal requests. We may also share information with your direction or consent.
Data Security and Retention
We use reasonable administrative, technical and organizational measures designed to protect personal information. No online system is completely secure, and we cannot guarantee absolute security. We retain information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business records, resolve disputes and meet legal obligations.
Your Choices
You may ask to access, correct or delete personal information we hold about you, subject to applicable law and reasonable recordkeeping requirements. You may also opt out of non-essential communications by following the instructions in those messages or by contacting us directly.